Privacy Notice

Arena Forge is committed to respecting your privacy and never shares or will never share your personal information with third parties except for what is strictly necessary for the performance of the sales activity (for example, providing your address to the courier for delivery).

What kind of information we record

We may collect, store and use the following categories of personal information:

  • Personal contacts (name, address, e-mail address and telephone number).
  • Date of birth.
  • Country and language.
  • Payment information.
  • Purchase details.
  • Information you provide to enter a competition.
  • Information you provide to take part in surveys.
  • Exchange of messages via e-mail, social media or other.
  • Information from your Wish List.
  • Your social media profile information, including your name and profile picture.
  • Photos.
  • Details of your visits to the Websites, and information on how your devices interacted with our Websites, including searches and history, the pages visited and links clicked.
  • Information automatically collected by your device, including IP address, device type, operating system, unique device identification numbers, browser type, broad geographic location (e.g. country or size of city) and other technical information.

Some of this information may be collected using cookies and tracking technologies. We use cookies and similar tracking technologies (generally referred to as "Cookies") to collect and use personal information about you, including to deliver internet-based advertising. You can directly control the Cookies in the appropriate section.

Security of the information we hold

We use all the most appropriate technologies to prevent your personal information from being accidentally stolen, lost, used or altered. Furthermore, only authorized personnel are able to access your information within our IT systems.

Duration of information retention

We keep your information for the period of time necessary for the purposes listed above.

Actions you can take on your information

  • Request a copy of any personal information we hold about you.
  • Request correction of any of your data in our possession.
  • Request the deletion of your personal information where there is no legal reason to continue processing it.
  • Request the transfer of your information to a third party you provide.
  • Decide at any time not to receive the marketing communications we send you.
  • You have the right to withdraw your consent to the use of your data at any time.

If you have any questions, complaints or requests, please contact us by email at: